Customer service experience has been very positive. I have placed a few orders in the past and they have rectified all issues. I placed an order once without logging in first. About lost my mind. I emailed them and they found it for me. Also, those orders that don’t make it, they have replaced. So all and all, very good customer service. It would be nice to choose the free promotion. You know, maybe a choice of three would also be cool.
stumbled int to the site and found heaven. i have nothing but great experiences with i49. granted there have been duds that failed to launch- but a quick email sets things right, and that indeed is a rare thing. whats most impressive is the response from the CSR’s- typically a day and they provide spectacular service.